Page: FAQ

For smaller items, orders are dispatched within 1–3 working days. For made-to-order products (like pergolas or kitchens), our team will coordinate delivery and installation dates directly with you.

Yes — we offer professional installation across Ireland. Once your order is confirmed, we’ll arrange a time that suits you and walk you through the entire process.

Absolutely. We offer free outdoor living consultations (online or in-person) to help you select the right setup for your space.

Our products are designed for long-term outdoor use and selected to perform in the Irish climate. When installed and maintained in line with the manufacturer’s guidelines, they’ll provide years of reliable performance in all seasons.

In most cases, yes. We offer modular options and design guidance so you can tailor your setup to your home and lifestyle.

Our own trained installation team handles all setup — no third-party subcontractors. That means clean finishes, no confusion, and a smooth experience.

It depends on the product. Pergolas are typically installed in 1 day; full kitchen setups may take 2–3. We'll give you a clear timeline before we begin.

Yes — our consultation includes advice on space planning, sizing, and functionality to make sure your garden layout works beautifully.

Our deliveries are carefully handled, but if anything arrives damaged, let us know within 48 hours and we’ll make it right.

Because most of our products are made-to-order or installed, returns are limited to defective or damaged goods. See our Returns Policy for full details.